Contact us

Call, write, email, tweet or visit us in branch. We’d love to hear from you.

Phone

Call us on 0845 145 1200

  • Monday to Friday 9.00am and 7.00pm
  • Saturday 9.00am to 1.00pm

If you are calling from outside the UK, please call 0044 121 456 7840

Please note the time difference when you are calling from abroad.

Secure

If you are an existing customer and have an enquiry regarding your existing account with us please send us a secure message through our online banking service.

By post

Customer Service Centre
Islamic Bank of Britain plc.
PO Box 12461
Birmingham
B16 6AQ

Online

If you would like to email us, please use this form to help direct your enquiry to the correct IBB department 

In person

You can visit your local branch or agency.

Other

You can follow and interact with us across a range of social media platforms. Feel free to contact us through Facebook, TwitterLinkedIn or YouTube.

Complaints procedure

For more information about IBB's complaints procedure, click here.

Media enquiries

For media and PR information, click here.

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