Call, write, email, tweet or visit us in branch. We’d love to hear from you.
Call us on 0845 145 1200
- Monday to Friday 9.00am and 7.00pm
- Saturday 9.00am to 1.00pm
If you are calling from outside the UK, please call 0044 121 456 7840
Please note the time difference when you are calling from abroad.
If you are an existing customer and have an enquiry regarding your existing account with us please send us a secure message through our online banking service.
Customer Service Centre
Islamic Bank of Britain plc.
PO Box 12461
If you would like to email us, please use this form to help direct your enquiry to the correct IBB department
You can visit your local branch or agency.
For more information about IBB's complaints procedure, click here.