Our Customer Services Team can be contacted on 0845 6060 786, Monday to Friday between the hours of 9:00am and 7:00pm, and Saturday from 9:00am to 1:00pm.
Please note we are unable to respond to e-mail account enquiry requests from existing customers on the general enquiry or suggestion link below. If you are an existing customer and have an enquiry regarding your existing account with us please send us a secure message through our online banking service. Alternatively, please call our Customer service team on 0845 6060 786 who will be happy to assist you.
Email Us
Click here to make a general enquiry or suggestion
Click here to request product information
Click here if you wish to make a complaint
Visit Us
We have seven branches throughout the UK.
Click here to find your nearest branch
Write to us
If you wish to write to us our postal address is:
Customer Service Centre
Islamic Bank of Britain plc
PO Box 12461
Birmingham
B16 6AQ
Alternatively you can fax us on +44 (0)121 452 7205 and we will aim to respond to your query within 48 hours.